Caravus Helps Employee Swiftly Elect New Plan Post-Enrollment to Ensure Specialty Coverage
The Client
Medium-sized Manufacturing Company
The Challenge
An employee elected a limited network option during open enrollment. One month later, the employee’s spouse was tragically diagnosed with cancer. Since they elected a more basic plan, provider options were limited, and the employee feared they could not access or afford advanced treatment for their spouse.
The Solution
Through Caravus’ strong relationship with the employer’s carrier, the group’s Client Advocate was able to switch the employee’s plan to one that provided more extensive coverage in just over a week’s time.
The Outcome
Although there was an initial cost difference for the employee at the time of plan change, it was minimal compared to the amount that would be required to be paid out-of-pocket for specialty providers.